Customers who purchased our store gift cards prior to May 2019
Due to gift card system updates, your gift card may need to exchange to new one.
If you used the card even once, no need exchange. you can shopping with your balance without card. (your card balance has been recorded in the system.)
If you have not installed your gift card yet, Contact to us via notecard in-world.
How to check your card balance
Touch vendor (any product at our store) > Buy > Use Card
It shows on dialog menu.
Thank you.